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![]() We’ve been a multi-national company since founding, and will get even more so. We’re building teams around the world wherever messaging is used. Products we build for one region work equally well everywhere. While telco ecosystems are fragmented by country, IP messaging works the same way globally. This funding will also accelerate our go-to-market efforts globally. We’re just in the first over of the first inning of a long cricket test match. But there’s so much more yet to be invented. Basic SMS is great – it’s truly ubiquitous and effective. Messaging apps have more usage than social media or the web and therefore will become the most important engagement medium for businesses. For businesses, conversational experiences will become the new digital storefront – where the users will look for brands. Businesses can deliver more effective marketing, sales and support driving higher revenues and greater customer satisfaction. ![]() Consumers get the responses they want, when they want it without waiting or digging around. These conversations will be simple, easy, quick, smart, contextual and personalized. Our vision is a future where it’s as easy for a customer to chat with a business as it as with a friend. We’re on a mission to enable businesses to engage their customers better through conversational messaging. While others talk about how big they are, we focus on how good we are for our customers. While others offer standard connectivity, we also help businesses build conversational experiences on top of that connectivity. While many others in our space were content to offer basic messaging services, we’ve always pushed harder to create better messaging experiences. This spirit of innovation guides us as we continue to bring market leading solutions to our customers. Some of these products were way ahead of their time, some required ecosystem changes that never happened, but a few have been breakout successes that are propelling our growth today. ![]() These products include the earliest instance of combining intelligent automation with messaging APIs – what we now call conversational messaging. ![]() bot TLD, partnerships with handset OEMs, Gupshup IP (GIP) messaging channel, on-device AI software for message classification and visualization, conversational messaging on feature phone and more. Some of our innovations and related activities over the past few years include an sms-based social network (twitter like sms-gupshup), reply-all group-sms, teamchat messaging app, thought-leadership on bots, earliest bot platform, multiple bot builder tools, interbot platform, launch partner with Facebook Messenger and Google Assistant, earliest global partner of WhatsApp, launch partner with Amazon. While some of the attempts may not have been commercially successful, we certainly uncovered something new every time. Gupshup has a long history of innovation, of always pushing the limits of messaging. This funding will greatly accelerate our R&D efforts. In other words, a little gupshup about Gupshup. I want to take this opportunity to share below a few personal thoughts about what this means for our vision, mission, customers, partners and employees. I’m excited to share that Gupshup raised a $100m funding round, led by Tiger Global Management. ![]()
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